CHILD ABUSE PROTECTION POLICY:
Caloundra Little Athletics takes all forms of child abuse seriously.
And we always endeavour to place the safety and welfare of children above all other considerations.

Our nominated Centre Grievance Officers are Centre Managers: Nay Menner & Peter Haig
And can be contacted by direct approach or by sending a confidential email to:  cmcaloundra@littleaths.org.au

Child abuse relates to children (under 18 years) at risk of harm (usually by adults, sometimes by other children) and often by those they know and trust.
It can take many forms. Children may be harmed by both verbal and physical actions and by people failing to provide them with basic care. Child abuse may include:
  • Physical abuse by hurting a child or a child’s development (e.g. hitting, shaking or otherphysical harm; giving a child alcohol or drugs).
  • Sexual abuse by adults or other children where a child is encouraged or forced to watch or engage in sexual activity or where a child is subject to any other inappropriate conduct of a sexual nature (e.g. sexual intercourse, masturbation, oral sex, pornography including child pornography or inappropriate touching or conversations).
  • Emotional abuse by ill-treating a child (e.g. humiliation, taunting, sarcasm, yelling, negative criticism, name calling, ignoring or placing unrealistic expectations on a child).
  • Neglect (e.g. failing to give food, water, shelter or clothing or to protect a child from danger or foreseeable risk of harm or injury).

As part of LAQ we are bound by their Child Protection and Grievance policies. Click Link below for further information.
laq.org.au/wp-content/uploads/sites/5/2018/11/Child-Protection-Policy.pdf
 
GRIEVANCE & COMPLAINTS POLICY:
​Caloundra Little Athletics recognises that from time to time individual parents and members may have grievances that need to be resolved in the best interests of all parties.  
The aim of all parties in a grievance matter should be to resolve the matter by addressing it promptly and in an effective manner. 
Parents and members will have the right for a grievance to be heard through committee meetings.
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Procedure:
  • Initially, the parent should approach the Centre Manager or if not possible a committee member in confidence and try to resolve grievance.
  • If the grievance is unresolved, the parent should put grievance in writing and send to the secretary who will put it on the agenda for the next committee meeting.
  • All parties are to be present for committee meetings. 
  • Until the grievance is determined, all parties will continue normally with club etiquette and practice. 
  • No party shall be prejudiced as to the final resolution of the matter.